What are the NDIS funding packages?

There are three different ways you can choose to manage your NDIS funding:  1. Self-managed   This means that you can access your funding yourself from the Myplace portal. You are responsible for tracking your spending, making claims, and paying your providers. This means that usually, you wou...

How does Afterpay work?

We are delighted to partner with Afterpay. This allows you to pay for your Uccello daily living product in 4 installments, due every 2 weeks. There will be no interest charged for this service once you pay back your installments on time. On our checkout page, simply choose Afterpay as your p...

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is Australia's national scheme for people with a disability, their families, and Carers. The scheme funds the costs associated with disabilities and provides the funding directly to the individual. Funding under the NDIS includes: Daily persona...

Uccello Designs Assisted Living Products & The NDIS

If you, or someone you are caring for is interested in purchasing the Uccello Kettle or any of our other assisted living products with your NDIS funding, Here is how you can do so. Plan Managed Package Your plan manager can arrange the payment for you. You can buy direct from our website here.   ...

What is an NDIS plan?

Within your own NDIS plan, it will specify the different types of support that will help you to work towards your goals. They can include:  Your family and friends.   Community supports like groups, sporting, or hobby clubs.   Mainstream services such as health or mental services, schools...

Am I eligible to apply for NDIS Funding?

In order to see if you, your family member, or the one you care for are eligible for the NDIS scheme, we have a guide below to help.  The questions below are a guide, the final decision about eligibility is up to the NDIA (National Disability Insurance Agency).   Q1: Are you aged between 7 & 65...

When do you take payment?

Once you have added your product of choice to your shopping cart and entered your billing and delivery information, you will be prompted to enter your debit/credit card details on our website. After you have entered the debit/credit card details, please press the “Place Order” button and that is ...

How do I apply for the NDIS Funding?

If you are unsure whether you are eligible to apply for the NDIS, you can learn more here on our ‘’Am I eligible to apply for NDIS?’’ question.   If you meet the criteria and would like to apply you can either:  Call the NDIS directly to make an access request on 1800 800 110.   Fill out ...

Do you charge for delivery?

Every daily living product or spare part purchased from our website comes with free delivery. We are all about making lives easier and do not want you to worry about hidden fees. If there is a need to return your Uccello order, please contact our Customer Care Team and they will help guide you th...

Why do you use Stripe and not PayPal?

PayPal and Stripe are the most popular payment gateways online and after a lot of research, we chose Stripe. We do not use PayPal because it requires you to have a PayPal account and not everyone has one. The set up can take time and you can’t use it straight away. Our company is all about mak...

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