How do I return my broken/faulty Liquid Level Indicator?

In the unlikely event that your Liquid Level Indicator is broken/faulty, you can return it by contacting our Customer Care Team. Once the issue is determined we will let you know if you should discard your Liquid Level Indicator or post it back to us for investigation. Our Customer Care Team will...

How can I return the Liquid Level Indicator?

We offer a 7-day ‘Change of Mind‘ policy. If for whatever reason, you feel the Liquid Level Indicator does not fit your needs and you wish to return it. We first will need to establish that it isn’t damaged so we can process the return.   This is done by contacting Aoife in our Customer Care Team an...

Who pays for the return of my broken/faulty Liquid Level Indicator?

When it comes to returning a broken/faulty Liquid Level Indicator within the warranty period we would ask that you email our Customer Care Team with: A description of the issue you are having. The receipt from purchase (in store) or order number if you bought from our website (this will be i...

How long will my refund take after I have cancelled my Liquid Level Indicator order?

Once your cancelation is successful, we will issue your refund immediately. You will see the refunded amount in your account in approximately 5-10 working days. The length of time can depend on your bank. *Please note that it is important that you contact our sales team via email (sales@uccellode...

What do I do if my Liquid Level Indicator is broken/faulty?

In the unlikely event that your Liquid Level Indicator is broken or faulty, please contact our Customer Care Team and they will resolve this issue immediately. When you contact our Customer Care Team, we would ask that you: Provide a description of the issue/fault. The receipt from purcha...

How long will it take to deliver my replacement Liquid Level Indicator?

A replacement Liquid Level Indicator will take 1-3 working days to be processed by our distributors and can then take up to 10 working days to be delivered throughout Australia. However, this may take longer during holiday seasons. If you have any issues or questions, please do not hesitate to...

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