In the unlikely event that you have not received your Uccello Grip Mat within 15 working days, please contact our Customer Care Team with your order number and they will resolve this issue for you.
Your order number is unique to you, and you would have received this in your ''Order Confirmation''...
We use Direct Freight Express to deliver throughout Australia and New Zealand. Once dispatched, your Uccello Grip Mat will generally take up to 10 working days to be delivered.
If your order is late and you are worried, please feel free to contact our Customer Care Team. They are always happy to ...
If you are worried that you won't be home when your Uccello Grip Mat will be delivered, you can leave a note for our couriers. Let them know that it is ok to leave it with a neighbour or in a safe area of your home, whether it be the porch, the shed or beside the door.
If you are worried or have ...
Every Uccello Grip Mat purchased from our website comes with free delivery. We are all about making lives easier and do not want you to worry about hidden fees.
If there is a need to return the Uccello Grip Mat, please contact our Customer Care Team and they will help guide you through the return...
Our couriers cannot deliver your Uccello Grip Mat to a PO Box as they are too small to hold packages and will be sent back to us. Therefore, we ask that you please only use a residential/street address when you order from our website.
If you have any further issues or queries around this, please ...