In the unlikely event that your Uccello Grip Mat is damaged or faulty, you can return it by contacting our Customer Care Team. Once the issue is determined, we will let you know if you should discard your Grip Mat or post it back to us for investigation and our team will guide you through the proces...
When it comes to any of our daily living products, we offer a 7-day 'Change of Mind' policy. This means that for whatever reason, you feel the Uccello Grip Mat does not fit your needs, you can return it. We first will need to establish that it hasn't been damaged so we can process the return. Thi...
Once you follow the guidelines for the Uccello Grip Mat it is practically indestructible. This is why we offer every customer a 2 -year warranty guarantee with the Grip Mat.
In the unlikely event that your Grip Mat is broken or faulty, please contact our Customer Care Team and they will resolve t...
Once your cancelation is successful, we will issue your refund immediately. You will see the refunded amount in your account in approximately 5-10 working days. The length of time can depend on your bank.
*Please note that it is important that you contact our sales team via email (sales@uccellode...
